Helpdesk request

LiSC helpdesk request: problems with installed software

The LiSC helpdesk supports you in all scientific and technical questions that you cannot solve by yourself. We like to support you quickly and efficiently. Problem reports need to be fully reproducible. Please describe the problem in detail, provide a minimal reproducible example and all relevant information to run it (further reading: Ten simple rules for reporting a bug).

By your helpdesk request you agree that we process your personal data, which are required for answering your request (see the Data Protection Declaration of the University of Vienna). Please _NEVER_ share your password with anyone else, also not with the LiSC helpdesk.

Your first and last name

Your username on LiSC

Your e-mail address

On which host did you experience the problem?

Give the name of the login server or compute node.

Problem in interactive work or in batch jobs?

Please provide slurm job ID(s), if possible.

What was your working environment?

Which modules and/or conda environments were loaded? Did you set variables?

What problem did you observe? How does the error show up? What error messages do you get?

How can we reproduce the problem? A minimal example would be helpful.